Privacy Policy

Last updated:

Welcome to CapesMobile (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase from capesmobile.com (the “Site”). By using the Site or purchasing from us, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide better services and to operate our e-commerce business smoothly. Types of information we collect include:

  • Personal Information: name, email address, phone number, shipping & billing address, and payment details (processed via our payment partner).
  • Account Information: username, password (hashed) and order history when you create an account on our Site.
  • Transactional & Shipping Data: product details, order date, delivery status.
  • Technical Information: IP address, browser type, device identifiers, operating system, and the pages you visit on our Site.
  • Cookies & Tracking: cookies, web beacons, pixels, and similar technologies to personalize your experience and analyze Site traffic.

2. How We Use Your Information

We use the information for the following purposes:

  • To process and fulfill orders, communicate order status and shipping information.
  • To provide customer support and respond to inquiries.
  • To improve, maintain, and personalize our Site and product offerings.
  • To send transactional emails (order confirmations, shipping updates) and, with your consent, marketing emails.
  • To detect and prevent fraud or other illegal activities.

3. Legal Basis for Processing (if applicable)

Where required by law, we process personal data based on your consent, to perform a contract (for order processing), to comply with legal obligations, or for our legitimate business interests (such as fraud prevention and improving our services).

4. Sharing & Disclosure

We may share your information with trusted third parties only as necessary to operate our business, for example:

  • Payment processors and banks (to collect payments).
  • Shipping and logistic partners (to deliver your orders).
  • Service providers (email, hosting, analytics) who help us run the Site.
  • When required by law, or to respond to lawful requests by public authorities.

5. Cookies & Tracking

We use cookies and similar technologies to remember user preferences, analyze trends, and serve relevant content. Most browsers allow you to control cookies via settings; however, blocking cookies may affect Site functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect personal data. While we make best efforts to safeguard your information, no method of transmission or storage is 100% secure—so we cannot guarantee absolute security.

7. Data Retention

We retain personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. For example, order records are typically retained for a minimum of 3 years for accounting and warranty purposes unless otherwise required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at support@capesmobile.com.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Children

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such information, please contact us to request deletion.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our practices, contact:

This website is owned and operated by Priyanshu.