Return & Refund Policy

At CapesMobile, we want you to be fully satisfied with your purchase. This Return & Refund Policy explains when and how you can request a return or refund.

1. Return Eligibility (Within 7 Days)

We accept returns under the following conditions:

• Return request must be raised within 7 days of delivery.
• The product must be unused, undamaged, and in its original packaging.
• All accessories, stickers, and box contents must be intact.
• The product must not be physically damaged, burnt, broken, or water-damaged.

2. Non-Returnable Items

The following items are NOT eligible for return:

• Screen guards / tempered glass after usage or installation.
• Cables, chargers, earbuds showing signs of physical damage.
• Products damaged due to misuse or improper handling.
• Any product returned without original packaging.

3. Replacement Policy (7-Day Replacement)

If you receive a defective or damaged product, we offer a replacement within 7 days of delivery.

4. Refund Policy

• Product not delivered.
• Order cancelled before shipping.
• Return approved and product received in original condition.

Refund Time: 3–7 business days after inspection & approval.

5. Return Shipping

• If product is defective — we pay return shipping.
• If customer changes mind — customer pays return shipping.

6. How to Request a Return

7. Cancellation After Shipping

If the order has already shipped, it cannot be cancelled. You may request a return after delivery.

This website is owned and operated by Priyanshu.